Panorama Green View Hotel Nuwara Eliya

We had an amazing stay at this beautiful hotel in Ella! The rooms were brand new, recently renovated, and everything was spotless and modern. The view from both our room and the breakfast area was absolutely breathtaking — waking up to the sound of birds and that incredible scenery was truly priceless. It’s only 15-minute walk to Ella town, located right next to the walking trail to Little Adam’s Peak. The staff were exceptionally kind and attentive. A special thank you to Hansani, who took care of us during breakfast with such a warm smile and outstanding service. She made our mornings even better! The gentleman at the reception was also very welcoming, polite, and helpful throughout our stay. It was such a peaceful and memorable experience, and we would highly recommend this hotel to anyone visiting Ella. Can’t wait to come back!

The service was excellent! The staff were incredibly polite and always ready to help. One of the gentlemen even offered us his personal umbrella, arranged a tuk-tuk, and organized a guide for us. When we planned to take a train to Ella during bad weather, he called the station to check if the train was running, instructed the driver to wait in case the train was canceled, and offered us to stay in the room until the next train schedule. Truly outstanding hospitality.

Very friendly and accommodative staff. Especially the manager (Robson) was always there if I needed anything and scheduled and a nice activity at Horton Plains (breakfast was also prepared beforehand for the activity). The hotel is at a very central location just behind Victoria Park. The ground floor rooms enjoy a nice garden view and are relatively big for the price you pay. Highly recommend it! Thank you!

I stayed three nights at Panorama and the stay was very comfortable. The staff were very friendly and helpful (I made a mistake with the booking and the staff were very accommodating to resolve it). The location is great and is right next to the park and only a 10 minute walk into town. The rooms were nice and there was always hot water and great pressure in the shower. Breakfast was a nice variety of continental food and was very good. Overall it was a very nice stay!

The hotel itself was nice, comfortable rooms with comfy bed and lot of blankets so it was not cold at night. Staff was very helpful and attentive. Breakfast was good. Despite some issues with booking, staff found quickly a solution. Thank you and I can recommend this hotel!